Returns are only accepted for damaged items as outlined below.
Damaged Items
Condition Policy
Reporting window Customers have 5 working days from date of purchase to report damage.
Evidence required Customers must provide evidence of the damage (photos).
Resolution The company will replace the damaged item and cover return shipping costs.
How to report damage:
Email us at: info@compliantdoorco.co.uk
Include your order number and photos of the damage.
We will arrange a replacement and provide a return shipping label.
Returns (Non-Damage)
We do not accept returns for non-damaged items. Please ensure you order the correct size and product.
Exclusions
Custom or made-to-order items cannot be returned.
Products damaged by improper installation are not eligible for return.
Contact Us
Compliant Door Co.
Email: info@compliantdoorco.co.uk
Phone: +44 1858 374595